Waterbed repair service

I prefer a firm mattress, my husband prefers soft so its difficult to find a bed that we both find comfortable. We also live interstate and we're unable to try the beds before purchasing. Philipp was really informative and gave great recommendations regarding firmness, sizing, accessories and other general information on the types of beds available. Any communication we had with him was recieved promptly, even on weekends, and was very professional. We ended up purchasing his original recommedation, the soft sided, firm, aqua gel model. He arranged postage and the bed arrived within 3 business days. The instructions were well written and easy to follow and we were able to set it up in just a couple of hours. The quality of the bed did not disappoint, the mattress is very well made and extremely comfortable. From the very first night we have both slept comfortably and woken without the usual aches and pains. Philipp contacted us the week after purchasing as well, to check that all arrived safely and that we were able to set it up ok too. I can't recommend ultimate waterbeds enough, definately money well spent.

So happy with Lyle's service and quality of product. Its all made by Lyle personally and as such has all the distributor/ retail margins removed and put better quality in exchange! Lyle is just a great guy, extremely knowledgeable in every aspect. We got a queen size bed and for the first night in 3 years (since my last water bed) I slept through without tossing and turning due to heat build up. It would be a bargain at twice the priceBest recommendation!

Easy, patient, understanding of ones needs. Lyle, was an awesome person to deal with when saucing a water bed for my elderly mother who had sleeping and back problems. Mum has been sleeping like a baby and her back pain has eased since she has had her new water bed. Cheers Lyle.Regards Michelle G. Newcastle NSW Australia.

I'm an Adelaide based customer. Ben got me a new mattress and zip on wool cover processed and on the road" via TNT EXPRESS overnight. I'm expecting it any day. Great service nationwide. Better than the local crowd.Thanks Ben"

We had Ben make a custom bed for us. There was a slight hick up as there can be with custom orders, but the whole experience was very positive and we now have the perfect bed. Ben's easy going honest nature made deciding on a water bed reassuring and nothing is too much trouble. We are in our 50's and the wife had an 80's waterbed and was apprehensive. Now with our new age king size we no longer wake each other up rolling over, and she doesn’t snore anymore YAY!. In fact we have had the best sleeps in our lives since the new bed. Plus we get to individually warm it up and cool it down for the seasons . You won’t be sorry.

After 14 years without a water bed we have just purchased one from Lyle. He is a true proffessional with absolutely nothing being too much trouble. Thanks Lyle for your great service.

Prompt same day delivery and super friendly customer service. Ben helped us when needed to replace an aged bladder/mattress. Felt great to support an Aussie business. Our kids are requesting waterbeds and we will definitely go to Mr Waterbeds for their range and great value.

Ultimate Waterbeds are simply amazing!! I brought the softest premium waterbed ‘breeze’ and have been extremely satisfied. It’s completely weightless like sleeping on a cloud which has helped the soreness, tightness and tension in my body. My sleep quality has been deep and I’m able to stay asleep for longer. Affordable prices and very lovely customer service. Thank you so much!

Have just purchased our second water bed from these guys. Their efficiency and helpfulness made the purchase quick and easy. When away on holidays we count down the days until we can get home to our waterbed. No conventional mattress comes anywhere near the comfort of a waterbed. They are easy to maintain as you don't have to worry about turning heavy conventional mattresses every few months. If you have wondered if a waterbed might be for you please head down to their show room and have a chat with Phillipp.

Ben did a great job creating our bed, we wanted something slightly different so we sent photos and sketches with notes and he made it. Really good construction and nice and solid. Only qualm is that there isn't much room between mattress and frame to tuck sheets in but that might be on us when we sent our notes in.When there was an issue with the water bed bladder springing a small leak, Ben was just a phone call away and resolved the issue the same dayHappy to recommend