Vacuum cleaner repair shop

Good staff . Tried paying through Afterpay had the available funds but still didn’t work tried to speak my way through but he said it’s not meant to be. Faced a similar issue at the other Godfrey store. If the question is about funds then I tried tapping in a different store with funds but it worked. Please sort out this issue

Great customer service, very helpful, sorted my problem with my coffee machine within minutes.

Jake in charge of this store, provides a fantastic service. He treats all customers with high respect and does all he could to satisfy the customer. Well done, Jake

I have been using a rainbow vac for nearly 30 yearsJust purchased met second one and extremely pleased with itSatish was very helpful and received new vac in 2 days

Dreadful experience and unreliable customer service. Basics are not in place such as taking details of your customers so they can follow up. Each time you call they ask for your details only to be told they have no clue. Misleading information every time you call whether thats central hub or shop itself. Do not recommend this particular store or the company to deal with.

Had the pleasure of dealing with Ali today! From the telephone service to in store service he was wonderful ! Very helpful and knowledgeable. Very happy and satisfied with Ali’s service in purchasing my new Roborock Dyad Pro ! Thanks Ali !

Terrible customer service I received by a south african guy.He attended to me when I entered the store, then told me to 'hold on', then he went and served another customer, did a purchase with the customer , while I stood there waiting for a lengthy amount of time, till someone else (more experienced it seems) served me.I had to go home to get my old vacuum cleaner bag, I came back, and the same thing happened. He attended to me, told me to 'hang on', and two seconds later served a lady that was queueing up behind me, attended to her full query. I was left waiting again.It seemed like he was avoiding serving me.

I cannot recomend Rod at Tasmanian Vacuum company enough as his product knowledge, professionalism and customer rapport was First Class.Congratulations on offering a fantastic service.Carol Young

With so many choices on the market I had no idea where to start with buying a new vac, I phoned the store and spoke to Tania, she was so helpful and guided me through different models to suit my requirements. She was fantastic and I can’t recommend her enough.

Simon was very helpful in explaining the features of four different vacuum cleaners which we enquired about, making our decision much easier. We also had the opportunity of trying the machines instore and subsequenrly bought a Miele cleaner and a Bot as well. Thankyou fo your assistance