Lexus dealer

I recently had the pleasure of purchasing a new Lexus NX250 from Melbourne City Lexus, and I have to say that the exceptional service provided by our sales representative, Phillip Chan, was truly outstanding.From the moment my wife and I arrived at the dealership, Phillip went above and beyond to ensure that we were comfortable and well-informed throughout the entire process. He patiently answered all of our questions and took the time to explain all of the features and benefits of the vehicle.Not only did he make the buying process a breeze, but he also helped us with all the necessary paperwork for a smooth and hassle-free delivery of our new car.He is a true professional who genuinely cares about his customers and provides exceptional service every step of the way.Thank you for making our car buying experience a truly memorable one!

Mr Hong Liu provided me a nice service. Helped me choose a right car. Accompanied me do a lot of test driving and kept explaining the functions of the car to me in detail while driving. I also had a nice car pickup day as well.

We never thought buying a new car could be such an exciting experience, until we met Abbey at Lexus of Canberra! She is a total professional, with an easy and welcoming manner and really knows her stuff. When the car arrived, she went through every detail, connected all our electronic equipment (including hearing aids) and never baulked once at our repeated questions. Her exceptional customer service is a credit to Lexus of Canberra and we will certainly be telling our friends and family who to contact in the future.

I recently purchased a 2023 RX350H AWD from Alvin and I couldn't be happier with my experience. Alvin was extremely knowledgeable about the car and took the time to answer all of my questions. He was patient, friendly, and made the entire process seamless.I highly recommend Alvin and his team to anyone in the market for a new Lexus. Their exceptional customer service and commitment to excellence truly set them apart. Thank you, Alvin and the team.

I cannot rate Lexus Chatswood enough. The team there is very friendly and attentive. Calvin especially was super helpful and highly communicative throughout the whole process. Can't have asked for a better team to make the purchase of my new car as smooth as possible.

Dealt with Sharon throughout my time with Melbourne City Lexus.She was polite, friendly and honest from the start. Very happy with her customer service.I would have no hesitation recommending her or her dealership to anyone.Thanks Sharon!

Michael's expertise and genuine care made our purchase experience from Lexus Sutherland truly remarkable. Outstanding service and attention to detail. Highly recommended!

I recently had the pleasure of dealing with James. It was so simple and easy. He was highly responsive, actioned quickly and made me feel valued as a customer. Can not speak highly enough of the service I received. Will definitely use them again.

So far, Lexus of Canberra has provided us a 5-star service. Very great business and super welcoming staff. Particularly the Service Section, managed by Nigel and supervised by Rohan, is professional, quick, and responsive – in a nutshell: excellent! They patiently answer questions, professionally fix issues, and helpfully look after the customer. Lexus of Canberra delivers the Lexus slogan indeed: Relentless Pursuit of Perfection"."

Shaun and the team at Indooroopilly Lexus were nothing short of amazing. From walking through the door to the sale and delivery of the vehicle I was addressed with such kindness and care.The knowledge about the product is very impressive and leaves you feeling so relieved that you’ve been in very capable hands. I couldn’t recommend Shaun enough.